Returns & Exchanges
At Oak & Iris I want you to love your item(s). In the event something doesn't fit properly I am happy to accept returns & exchanges within 30 days of purchase.
All returns are issued store credit. If you would like to exchange the item for a different size, I am happy to do so if the item is still available.
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To be eligible for an exchange, your item must be unworn, unwashed, and in the same condition that you received it (this includes; smoke free, no stains, no odors, & tag still attached). If the item has any wear & tear, the exchange will be denied. All exchanges must be completed within 30 days from purchase!
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Locals: If you did a local pick-up you may choose this same option for the exchange | return.
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If your order was shipped, please return to:
Oak & Iris
PO Box 671
Tullahoma, TN 37388
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Shipping costs are nonrefundable. The cost of standard shipping will be deducted from your store credit.
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If you are shipping an item over $75 it is encouraged for you to use a trackable shipping service or purchase shipping insurance as I am unable to guarantee I will receive your returned item.
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To make a return or exchange please send an email to shopoakandiris@gmail.com
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